We're Open!

We're Open!

The hum of sewing machines has returned to the workshop after 3 months of lockdown, and we’re glad to be back!

We’ve made a few changes to the way we work to ensure the safety of you and our staff, and to help us to get back to ‘normal’ as quickly as possible:

We’re only open Monday to Thursday.
We’re working longer hours, but only 4 days a week to reduce the amount of travel our staff have to undertake.

Our workshop is closed to the public.
We’ll be offering curbside collection by appointment. Just send us an email to book your pickup.

We are shipping daily again.
No more waiting around to get your parcel! As always, we ship everything using a super-fast tracked service, complete with contact-free delivery.

Feel free to send in your returns and repairs!
We appreciate your understanding during lockdown, but now that we’re open again, we’re happy to process your returns and patch up your repairs.
Just complete this form and follow the shipping instructions at the end!

We will be offering a limited range.
To help us maintain social distancing in the workshop, and to help us build stock levels back to normal, we may be offering a limited range of products for a while. You might find that some products aren’t restocked as regularly as others.

We’re changing some colours.
Very soon, we’ll be replacing our Navy canvas with a Whisky-Brown. That means any Navy bags that appear online in the next couple of months will be the last of them. Cumin will be changing later in the year, and replaced with a new colour that will be announced nearer the time.

We’re launching LOTS of fun limited editions this year.
During lockdown, we’ve been playing with lots of ideas. New products will always launch to our mailing list subscribers first, so sign up for updates. We can’t possibly announce all the details right now, but let’s just say we’ll be playing with Dyneema again, and using more Cobra buckles than ever before…

We’re making Face Masks (and boy, are they popular!).
We’ve barely reopened and already our face masks are flying off the shelves! For every two we sell, we will donate one to someone in need, so we’re reaching out to charities and organisations across the UK to make sure they go to good homes.
Due to high demand, we’re selling out fast - but we’re making fresh stock every week.

a woman wearing a reuseable cotton face mask

We’re taking extra precautions.
It goes without saying that we are following social distancing guidelines, wearing face masks, washing our hands and disinfecting machines regularly to stay safe. Emily is wearing gloves to ensure everything we ship is as clean as possible.

Anything Else?
If you have any questions, need a little advice or have an issue with an order, send Emily an email, and she’ll help you out!