Lifetime Guarantee Information
- We manufacture all of our products in-house, in Scotland.
- All of our products are covered by a lifetime guarantee.
- We offer a free repairs service that covers defects in workmanship and materials.
- Extreme wear & tear can be repaired at a fair price.
- Extreme Wear & Tear
- Third-Party / Customer Alterations.
- Misuse of the product.
- Factory Seconds / Sample Sale products.
- User-Customised / Modified products.
- 'Dram' Hipflasks.
IMPORTANT INFORMATION
Our workshop is temporarily closed due to the UK Coronavirus Lockdown.
As such, we are not accepting repairs at this time.
Please bear with us, and we will repair your item once our normal operation resumes.
Further Information
'Lifetime' is defined as the lifetime of the product under normal operating conditions.
We reserve the right to determine that a product is beyond repair.
Postage costs are non-refundable.