trakke sustainable packaging

SHIPPING

  • Last shipment date for Christmas - UK: 20th December. International: 16th December.
  • Free worldwide shipping over £100 (UK) or £150 (International)
  • UK Delivery - Next Working Day for orders placed before 11am.
  • International Delivery - 2-5 Working Days.
  • Fully tracked & signed for.
  • Carrier: UPS 
  • Local collection is available directly from our workshop at 100 Eastvale place. If collecting locally, order as normal and shipping will be refunded on collection.

CHRISTMAS RETURNS

  • Free UK Returns.
  • Orders placed between 25th November & 25th December have until 31st January to be returned. 
  • All other orders must be returned within 28 days of delivery.
  • Items must be clean, unused and in sellable condition.
  • International returns must be made at your own expense. 
  • Any customs duties, local sales taxes and handling charges are non-refundable. 
  • To expedite our returns process, we do not offer exchanges. 

To return your product, please follow this link and complete the form:

MAKE A RETURN